Got your domain registered with another company but your hosting with us? You don't need to transfer the domain — you just point it at your hosting. There are two ways to do it.
Option A — Change the nameservers (simplest):
- Find your hosting's nameservers in your welcome email (or your client area) — something like
ns1.your-server-domainandns2.... - Log in to wherever your domain is registered and replace its nameservers with ours.
- Save. From then on your hosting manages all of the domain's DNS.
Option B — Keep your current DNS and point only the website:
- In your client area or cPanel, find your hosting's IP address.
- In your domain's DNS, create/edit the A record for
@and forwww, pointing them at that IP.
Option A is the one we recommend if nothing else is tied to the domain; Option B is handy if your email or another service stays with another provider and you'd rather not touch it.
DNS changes can take anywhere from a few minutes to a few hours to show up everywhere. If your site still won't load from the domain after that, open a ticket and we'll go through it with you.