Cancelling a service Print

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We are sorry to see you go, but cancelling a service is your right and we make it easy.

  1. Sign in to www.goservix.com.
  2. Go to Services > My Services.
  3. Click the service you want to cancel.
  4. In the left panel, click Request Cancellation.
  5. Pick the cancellation type:
    • End of billing period: the service stays active until the next renewal date and then is not billed again. This is what we recommend.
    • Immediate: cancels right away. Note: the unused period is not refunded.
  6. Add a comment (optional) and confirm.

Before cancelling, make sure you download a backup of your website and emails if you want to keep them. Once cancelled, the data is removed from the server.


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